Opening Times

The Rycote Practice, Thame Health Centre

See GP Timetable for when doctors are normally available

Please note that the phone lines are open from 8:15 - 18:00 Monday to Friday.

* Unfortunately it is not currently possible to staff the phones from 07:30 - 8:15 on a Tuesday and Thursday and 18:00 - 19:15 on Mondays. The phones lines are however open from 08:30 - 10:30 on Saturdays.

Please note the telephone lines are closed between 13:00 - 14:00 on weekdays.

Extended Hours

The practice now offers a limited number of appointments outside of normal surgery opening hours. The earliest appointments in the practice start at 07:30 on certain days. In addition, we are open until 19:15 on Mondays.

There are also a small number of routine appointments available on a Saturday. Please telephone as you would for a routine appointment if you would like to book one of these. They may not be with the doctor of your choice, depending on the day you wish to book. We hope they will be of particular value to those who are working during the day. 

GP Timetable

The Rycote Practice, Thame Health Centre

Please note that this timetable is subject to change depending on GP leave and sickness. It is possible that GP sessions may alter to maintain good access for patients

When We Are Closed

Outside of opening hours (including bank holidays) services are commissioned by Oxfordshire Clinical Commissioning Group.

If you need a doctor and the surgery is closed, please call NHS 111.

If you call the practice telephone number when it is closed, a recorded message will advise you of the contact details.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.

This section is currently under construction

The Choose well Oxfordshire app has been produced by Oxfordshire Clinical Commissioning Group (CCG) with the aim of guiding people to the most appropriate NHS services. We have provided links for you to be able to download the choose well app for your iphone or ipad and the choose well app for your android device

Online Access to Your Medical Record

In co-operation with EMIS, our computer system supplier, we are able to provide a service that enables you to access your GP medical record online. This service is called Patient Access and you can learn more about it in the video below.

To register for this service, please complete the Online Access Application Form and bring it into the surgery with photographic proof of ID. If you do not have the required ID, please speak to a member of staff who may be able to confirm your identity by other means.

If you sign up for full access to your medical record you will be able to;

• Book, view and cancel appointments
• View medications (past and present) and order current repeat medications
• Access to test results including some hospital tests
• View correspondence to and from the surgery (referrals, discharge letters)
• See your immunisation history and allergies
• View key illnesses and treatments that you have or had in the past
• Headline information from your consultations
• Update personal information - i.e. address, telephone numbers & email

This access means that you can check aspects of your care without needing to ring the practice and may help you to manage your care better. You can read more about the benefits of online access and how it works in our  Online Access Leaflet

24/7 Access from anywhere in the world

Mobile apps are now available so you that you can use Patient Access on your phone or tablet. Links to download apps for Apple and Android devices are provided below and are also available from the Patient Access login screen.

Educational Closures - Protected Time for Learning

Once a month (with the exception of August and December) the Rycote Practice closes between 13:00 and 18:00 to allow for essential staff training and development. This Protected Time for Learning (PTL) allows all our staff protected time to be released for educational sessions such as basic life support, clinical management updates, development of new services, customer care and mandatory training.

During this time an urgent service is provided by Buckinghamshire Urgent Care, the same organisation that provides Out of Hours cover when the surgery is closed at night and at weekends. If you call the surgery during a PTL afternoon you will receive a recorded message giving you the telephone number of the Out of Hours service.

We apologise for any inconvenience that this causes for patients but we hope that you understand that this is the most efficient and cost effective way of ensuring that our staff receive all the necessary training that they require. A full list of the upcoming dates for 2016/17 is listed below.

Upcoming PTL dates for 2019

Maintaining Good Access for Patients

We work very hard to ensure that we maintain excellent access for patients despite these closures. We provide additional urgent appointments on the morning of a closure and on the morning after a closure to ensure that patients can be seen on the day or within 24 hours of a closure. In addition, all of our GP partners who miss a surgery as a result of a closure put in an additional surgery on another day to ensure that there is no loss of appointments to patients.

Patients who are registered for online access can still book appointments and order repeat prescriptions when we are closed. If you have nominated a preferred pharmacy your prescription will also be available to collect direct from the pharmacy when we are closed. Visit our online access section of this page if you would like to know more.